Taxes & Customs

📦 Taxes & Customs

As our products are shipped directly from Japan, they may be subject to taxes, customs duties, or additional handling fees depending on the destination country. These costs are the customer’s responsibility, unless otherwise stated.

We’ve summarized the key import rules for major countries below to help you shop with confidence:

🇺🇸 United States

Important Update – U.S. Import Policy as of August 29, 2025

Effective 12:01 a.m. EDT, August 29, 2025, the United States has ended the $800 duty-free threshold (de minimis). From this date forward, all international shipments, regardless of value, may be subject to import duties and taxes by U.S. Customs and Border Protection (CBP).

Key Points:

  • Previously, orders under $800 were typically exempt from duties and cleared smoothly.
  • Now, all orders – large or small – may incur import duties and fees upon arrival.
  • Carriers (e.g., USPS, DHL, FedEx) or local postal services will contact customers to collect any applicable charges before delivery.
  • These charges are separate from your purchase and shipping fees and are the responsibility of the customer/importer.
  • We have no control over these charges and cannot predict amounts. We apologize for any inconvenience and appreciate your understanding.
  • For full details, please visit the CBP – U.S. Customs and Border Protection page on internet purchases.

Thank you for your understanding.

🇨🇦 Canada

Orders above $20 CAD may incur import duties and Goods & Services Tax (GST).
These are collected by Canadian customs at the time of delivery.

For more information, please refer to the Canada Border Services Agency.

🇦🇺 Australia

As of July 1, 2018, 10% GST is applied to most goods imported by consumers, even for low-value orders under $1,000 AUD.

You can find more details on the Australian Border Force website.

🇪🇺 European Union (EU)

All goods imported into the EU are subject to VAT, regardless of value.
Rates vary by country of delivery.

  • Orders under €150 are exempt from customs duties.

  • Orders over €150 may be subject to both VAT and customs duties.

For up-to-date information, visit the European Commission Taxation and Customs Union.

🇬🇧 United Kingdom (UK)

  • Orders valued £135 or less: We collect VAT at checkout. No additional VAT is due at delivery.

  • Orders valued above £135: You may be required to pay import VAT and customs duties upon delivery.

The local delivery partner (e.g. Royal Mail, DHL UK) may also charge a handling fee.

For more information, see UK Government Tax on Goods.

🇦🇪 United Arab Emirates (UAE)

  • Customs Duty: 5% based on CIF (Cost, Insurance, Freight) value.

  • VAT: 5% applied on the total import value including customs duty.

  • Additional handling fees may be charged by courier services.

Learn more on the UAE Federal Tax Authority website.

📮 Important Notes

  • Once your package arrives in your country, it will be handed over to your local postal service (e.g., USPS in the United States, Canada Post, or Australia Post), who may contact you regarding any customs duties, taxes, or required documentation.

  • If applicable, you may receive a notice to pay import fees, provide additional information, or arrange redelivery.
    Please be aware that local postal services typically hold packages for a limited period. If the package is not claimed within that timeframe, it may be returned to Japan or discarded.

  • Unfortunately, we are unable to issue refunds for orders that were not collected or cleared through customs in time.

🛡️ Disclaimer

Customs regulations may change without notice.
We recommend checking with your local customs office for the most current information regarding taxes, duties, and import restrictions in your country.